Shipping & Returns

SHIPPING A FIREARM, FFLs, AND TRANSFER OF OWNERSHIP

TheBulletRanch.Com will transfer ownership of any firearm ONLY to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you (unless you have an FFL).

(Read below to learn how to have a gun shipped near you.)

  • At your request TheBulletRanch.Com will transfer your purchased firearm to a licensed gun dealer in your state.
  • It is your responsibility to ensure that a firearm is legal to own in your state.
  • It is your responsibility to complete all required paperwork when you pick up your purchase from your local dealer.
  • It is your responsibility to contact the FFL dealer.
  • Be aware that it is customary for your local dealer to charge a transaction fee at the time you pick up your purchase.

This transfer fee is strictly between you and your local dealer. It is your responsibility to check with your local dealer concerning any policy of this kind and concerning your obligations. You do not pay TheBulletRanch.com the transfer fee. By purchasing a firearm from us you acknowledge that you may have to pay your dealer a fee for transferring the gun to you.

You the buyer are responsible for forwarding a copy of the FFL and all pertinent contact information to TheBulletRanch.Com.

SHIPPING

Shipping charges for firearms and accessories purchased at TheBulletRanch.com are calculated at the time of checkout. Whenever possible, we will combine shipping for multiple small accessories on the same order. If you would like to review the total shipping charges for your order, click Checkout to preview the order. You can the preview the order, including shipping charges, before you click Confirm to place your order.  If you require expedited shipping, the shipping fees will be greater. You must contact us for a quote if you require expedited shipping. We do NOT ship firearms to PO Boxes.

Firearms normally ship within 3-7 working days after we receive your payment and a copy of the Federal Firearms License. Non-firearm orders normally ship from 1 to 3 days after we receive your payment.

All firearms are shipped using 2-3 day delivery by FedEx, UPS, or USPS Priority Mail depending on the delivery location.

Shipping insurance is offered at a rate of $1 per $100 ordered item(s) value. TheBulletRanch.com is not responsible for uninsured items lost or items damaged in transit by UPS or USPS.

HAWAII, ALASKA AND PUERTO RICO ORDERS

Shipping charges to Alaska, Hawaii, and Puerto Rico may be higher than our standard charges.

RETURNS

Returns are ONLY accepted for merchandise found defective immediately upon receipt. TheBulletRanch.com will provide YOUR CHOICE of a replacement item (pending availability) or full refund AND pay the return shipping cost on all firearms and accessories found defective upon receipt. For your added convenience, TheBulletRanch.com will also arrange for the defective items to be picked up and returned to us by the original shipper. PLEASE DO NOT ATTEMPT TO RETURN PACKAGES TO THE ADDRESS ON THE BOX AS WE WILL BE UNABLE TO VERIFY YOUR RETURN AND ISSUE REPLACEMENT OR REFUND.

ALL RETURNS MUST SHIP TO:

THE BULLET RANCH
ATTN: RETURNS
12425 S.W. Broad Street
Pataskala, Ohio 43062

VERY IMPORTANT – FIREARM RETURNS! Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you it is considered used, even if unfired. Consequently, we cannot provide a full refund for new firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items. We do understand that some manufacturer defects may not be identifiable upon initial inspection. However, upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm to us through your local FFL dealer. If we do receive a defective firearm that has already been transferred, we will simply forward the firearm to the manufacturer on your behalf. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees. However, if the manufacturer chooses to replace the firearm, the replacement firearm must transfer through your local FFL dealer to document the replacement firearm serial number.

All Ammunition Sales are Final

PICKING UP ITEMS FROM OUR RETAIL STORE

If you intend to pick up an item from our retail store that you have ordered, please allow 2 working days before pickup. Be sure to call in advance to see if your order is ready.

We must charge Ohio sales tax if you pick a gun up from the retail store. (You should see this amount calculated into your order before you complete your purchase).

If you are not a legal resident of Ohio you cannot pick up a handgun from our store; you must have the gun transferred to a dealer in your state. You may pick up a rifle or shotgun from our store if it is legal to own in your state of residence.

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